The rise of agile workflow
About 20 years ago, the agile approach to information management hinged on document imaging, or the ability to convert paper documents into digital images, saving storage space and retrieval time. However, 10 years ago organisations made the leap to document management, a technology that manages images and electronic documents throughout their life cycles, including capture, filing, access control (security) and archiving.
These days, successful organisations need more than document management. Instead, they need to optimise the decision-making process by getting the right content (whether structured or unstructured, paper or electronic, audio or video, photograph or e-mail) into the right hands at the right time.
Adoption of Agile Workflow Methodologies and software has been increasing globally, and South Africa is no exception. As more organisations recognise the benefits of flexible and iterative solutions, there’s been an increased focus on innovation, digital transformation and customer satisfaction leading to the rise of Agile as a mindset.
The ability to respond quickly and efficiently to changing market conditions and customer needs helps organisations to deliver value faster and with faster results, by breaking down large projects into smaller, manageable chunks and prioritising the most valuable and impactful work. This approach also emphasises collaboration, transparency, and continuous improvement, which helps to build trust and improve communication between team members, stakeholders and customers.
KYOCERA has made document management easy for South African companies for many years through an agile solution that can be quickly and easily configured to meet any organisation’s needs.
While the trend of increased adoption of agile workflow is new, our offering has stood the test of time and our experience allows for the agile approach that needs problem-solving, teamwork and customer focus. KDZA has vast experience in providing agile workflow solutions that automate procedures – enabling simultaneous workflow that leads to optimum control for its customers.
Ian Dury - Business Support Manager - KYOCERA Document Solutions South Africa
