• Change language
    Change country

    Your Standard Warranty

    Country specific and European Standard Warranty Services maintain the functionality of equipment.
    two men shaking hands

    Manufacturers Warranty

    Please contact your local Kyocera Support department first in the event of a warranty claim. Our colleagues will be happy to help inform you of any possible country specific warranty conditions such as On-Site Service or Exchange Programs.

    Kyocera or its representative provides at least a one year standard warranty as basis. In this case you must return the product to a specific address or shopping source. Our hotline specialists will provide you with the details required for the transport of the product or the mandatory identification number for your return shipment. Upon diagnosis of the fault, the product will be serviced as quickly and reliably as possible by an authorised Kyocera service partner or at a Kyocera Repair Center in your country.

    Long-life Components Warranty

    Most Kyocera products have particularly long lasting components installed, such as the image drum, which protects the environment and reduces printing costs. Kyocera usually offers an extended warranty for these components as standard. For more information, please visit your local service and support website.


    Warranty queries

    For any queries on warranty, please email the following to warranty@dza.kyocera.com:

    • Contact person
    • Company name
    • Serial number
    • Device model
    • Contact number
    • Email address

    Get in touch with us, we can't wait to hear from you.

    Have a question about Kyocera or need more information? Ask a Kyocera expert for help and advice.

    Cookies and your privacy

    We use essential cookies to make interactions with our website easy and effective, statistical cookies for us to better understand how our website is used and marketing cookies to tailor advertising for you. You can select your cookie preferences using the 'Preferences' button below, or select 'I agree' to continue with all cookies.

    Cookie preferences

    Field is required

    We use cookies to make sure that our website is working properly or, occasionally, to provide a service on your request (such as managing your cookie preferences). These cookies are always active unless you set your browser to block them, which may prevent some parts of the website from working as expected.

    Field is required

    These cookies allow us to measure and improve the performance of our website.

    Field is required

    These cookies are only placed in case you give your consent. We use Marketing cookies to follow how you click and visit our websites in order to show you content based on your interests and to show you personalised advertisement. Currently you do not accept these cookies. Please check this box if you would like to.