Your Standard Warranty
Country specific and European Standard Warranty Services maintain the functionality of equipment.
Manufacturers Warranty
Please contact your local Kyocera Support department first in the event of a warranty claim. Our colleagues will be happy to help inform you of any possible country specific warranty conditions such as On-Site Service or Exchange Programs.
Kyocera or its representative provides at least a one year standard warranty as basis. In this case you must return the product to a specific address or shopping source. Our hotline specialists will provide you with the details required for the transport of the product or the mandatory identification number for your return shipment. Upon diagnosis of the fault, the product will be serviced as quickly and reliably as possible by an authorised Kyocera service partner or at a Kyocera Repair Center in your country.
Long-life Components Warranty
Most Kyocera products have particularly long lasting components installed, such as the image drum, which protects the environment and reduces printing costs. Kyocera usually offers an extended warranty for these components as standard. For more information, please visit your local service and support website.
Warranty queries
For any queries on warranty, please email the following to warranty@dza.kyocera.com:
- Contact person
- Company name
- Serial number
- Device model
- Contact number
- Email address
