The hidden cost of content chaos
We’ve all seen it—teams drowning in email chains, hunting down the latest version of a document, or scrambling to meet compliance deadlines. It’s not just frustrating; it’s costly.
A study published in 2023 examined the effects of the pandemic on information management within four government offices in Israel, surveying 716 employees. The findings revealed that since the pandemic's onset, approximately 22% of respondents spend about half a working day each week searching for information, while over 10% spend up to one and a half working days weekly on such searches.
For our partners, this presents both a challenge and an opportunity. How do we help customers reclaim this lost time?
While the shift to digital workflows is well underway, many businesses still struggle with fragmented content storage, security risks, and inefficient document handling. This is where Enterprise Content Management (ECM) becomes essential—not just as a tool, but as a strategy to transform information from a burden into an asset.As Kyocera partners, you’re already guiding businesses towards better document and workflow management, but the conversation is evolving.
Customers aren’t just looking for efficiency; they want:
- Seamless integration – ECM needs to work across existing systems, breaking down silos rather than creating new ones.
- Smarter automation – AI-powered document classification and workflow automation reduce manual work and improve accuracy.
- Stronger compliance – With growing regulatory pressures, controlled access, versioning, and audit trails are becoming non-negotiable.
Why does this matter now? Beyond the obvious time savings, ECM solutions help businesses reduce waste, improve governance, and future-proof their operations. It’s not about selling software—it’s about enabling customers to work smarter, with less friction and more control.
Our expertise in Enterprise Content Management (ECM) can help businesses turn scattered, unstructured information into a real competitive advantage. In the words of Dr. Strange, “We’re in the endgame now.” In today’s fast-moving business world, those who streamline how information is stored, accessed, and leveraged will be the ones leading the future.
To add to this, Kyocera’s founder, Dr Kazuo Inamori, reminds us: "Whether in life or in work, our greatest efforts arise when we strive to create something meaningful."
By guiding our customers towards smarter, more structured, and more secure content management, we’re not just reducing inefficiencies—we’re helping them build a foundation for long-term success.
I’m loving this chapter of making knowledge flow smarter, together.
Ian Dury - Business Support Manager - KYOCERA Document Solutions South Africa
