Please be aware and take action: questionable business practices are on the rise and misinformation has become the norm.
We have seen instances of both questionable business practices, as well as misinformation not only in the news, but also in our industry and closer to home.
It is a sign of the times and what is important to remember, is that Doing the right thing as a human being is Kyocera’s mantra across the world and our drive to make the Kyocera brand universally recognised and admired is not for sales and profit, but for transparency, values and ethics. To help mitigate any untoward behaviour and manage potential reputational damage, we have set up an Ethics Complaints Channel. Our intention is to protect our company, your company and your clients, and we ask that if you know of any questionable business practices, or if you are concerned about something you may have heard, please check with your account manager or email firstname.lastname@example.org or call 082 680 2870.
The reputation of prestige and quality enjoyed by Kyocera and our partners has been built up over time and is the result of the collective and daily endeavours of everyone who is part of Kyocera’s business as staff, partners and service providers.
Acting with integrity is so much more than protecting the image and reputation of the company. It also involves providing a psychologically safe environment where people can check the facts without ramifications, and where transgressions of our ethical high standards can be reported anonymously and without personal impact.
Input regarding irregularities or breaches of the law committed by employees or partner companies will be kept strictly confidential and it will enable Kyocera customers, suppliers, shareholders, etc., to raise their ethical concerns with the management of the company.
In addition to the reporting channel, we remind all parties that our channel of communication is also always open, and anyone who receives, or has received, information that sounds questionable, suspicious or unlikely, to please bring it to our attention.
Our customers’ well-being and security are of our utmost concern and we are ever vigilant of any misrepresentation of our name and services. We appreciate your critical assistance in this fight for honesty and ethics.