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Message of the Week 19 - 23 June 2023

Week 25
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Channelling Ulysses to navigate the challenges of SMBs in South Africa

According to a survey conducted by software company Sage, the top 3 challenges that small and medium-sized businesses (SMBs) in South Africa are facing are cash flow, economic conditions and crime.

Small and medium-sized businesses (SMBs) find themselves navigating treacherous waters in South Africa. There is an array of challenges that threaten their growth and survival ranging from the perennial issues of cash flow, economic conditions, and crime to more recent hurdles like loadshedding, corruption, and the lingering effects of the COVID-19 pandemic. In these turbulent times, it becomes crucial for SMB owners and entrepreneurs to channel their inner Ulysses (or wrathfulness), staying focused on their journey and avoiding distractions that can derail their progress. 

One effective strategy to channel Ulysses (also known as Odysseus) is by setting clear goals and making an action list. By outlining priorities and breaking down tasks into manageable steps, SMBs can maintain a sense of direction and purpose. This approach enables entrepreneurs to allocate their limited resources effectively and make progress despite the challenges at hand. 

Recording processes is another valuable technique. By documenting and standardising workflows, SMBs can improve efficiency, reduce errors, and foster a culture of continuous improvement. This approach not only helps streamline operations, but also enables the delegation of tasks, allowing entrepreneurs to focus on their strengths and devote their energy to high-value activities. 

Taking regular breaks is equally important. While it may seem counterintuitive, stepping away from work can enhance productivity and prevent burnout. Ulysses, too, knew the value of rest and recuperation during his epic journey. By scheduling breaks and engaging in activities that recharge their minds and bodies, SMB owners can maintain their focus and perform at their best. 

Listening to the team is also crucial for SMB success. Employees often have valuable insights and ideas that can contribute to solving challenges and driving growth. Creating an open and inclusive environment where ideas are encouraged and feedback is valued can foster a sense of ownership and collective responsibility. 

One of the most critical aspects of channeling Ulysses is avoiding distractions. In today's hyper-connected world, it is easy to get sidetracked by endless notifications, social media, and unrelated tasks. Successful SMB owners cultivate the discipline to stay focused on their goals and avoid multitasking. By minimising distractions, they can maximise their productivity and make steady progress toward their objectives. 

As the great poet T.S. Eliot once said, "Only those who will risk going too far can possibly find out how far one can go." SMBs that embrace these principles and persevere may discover untapped potential and achieve remarkable success despite the odds.


Lee-Ann Kellner - Interim Head of Sales - KYOCERA Document Solutions South Africa

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