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Message of the Week 19 - 23 July 2021

Week 29 | 2021
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14th Annual Kyocera Service Awards - online test closes 31 July 2021

Our annual Service Awards online test is drawing to a close, with only one week left for entries. 

Recognising the company’s best service engineers is part of a global initiative, one we look forward to every year. The KYOCERA Service Awards attract service engineers globally and already 72 of our local technicians have taken the online test, which is 20 more than this time last year. 

As one of the few companies that award their service engineers, we encourage you to complete the online test before it closes at midnight on the 31st of July 2021.

The top ten SA based engineers who have completed and passed the online exam by the end of this month, will be announced after the online test closing date. They stand a chance to progress through to competing in the national finals where they are given practical and theoretical tests.

KYOCERA service partners provide the backbone of service delivery across our region, and we remain focused on continually improving our local service network together with our partners, and providing a certification framework to develop the skills of our service engineers.

These awards are important as they not only reward the efforts of our technicians, but they give us a chance to prove how rigorously-trained our technicians are, which is a competitive advantage for us.It is an important differentiator that our technicians can service and repair machinery that provides many years of satisfactory use for a business.

2021 has been a year of many surprises, few of them delightful. There is however one delightful surprise worth mentioning, and that is how amazing you, our KYOCERA Service Partners have been in your ability to rise to the many challenges our industry and customers have faced.

As we all experienced in 2020, it takes extraordinary focus and commitment to continue to deliver value to customers and grow business when things are tough.

Paul Wendlandt - Customer Support Service Manager - KYOCERA Document Solutions South Africa

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