In previous 2021 newsletters, we sent you links to two interesting articles, one titled ‘What is the future of ECM?’ and the other titled ‘5 steps to a successful ECM implementation’. From these and many other articles recently published, it is safe to say that ECM has evolved beyond its origins and that today, it is the development and execution of an enterprise content strategy, not the deployment of software.
As you well know, we have been introducing customers to the latest technology and many of the digital applications available for years, but it wasn’t until the outbreak of the COVID-19 pandemic that businesses truly understood how critical digital transformation is to economic and social survival.
In the closing days of 2020, Kyocera Document Solutions Europe announced that it had been recognised for the first time as a niche player in the latest Gartner Magic Quadrant for Content Services Platforms (CSPs).
We are excited to be included in this Gartner Magic Quadrant and will continue to make efforts to expand our solutions, in order to help our customers put knowledge to work.
Having information in a centralised repository and using digital content to support business processes and help achieve goals is more important now than ever before. Our role is to advise and guide our customers, and to provide solutions that maximise their existing infrastructure as they undertake their digital transformation journey, whether on-premise, in the cloud, or as a hybrid solution.
As changes in the workplace continue to take place at a rapid pace, we remain committed to offering solutions which help digitise the workplace and enhance business productivity.
We continue to strengthen our portfolio of content service platforms including Enterprise Content Management (ECM) and we aim to support customers in their digital transformation. By broadening our portfolio and investing in people, tools and solutions, we are making content services more accessible to customers of all sizes and across all industries, and this paves the way for further business expansion in the market.
We’re excited about putting knowledge to work to help customers achieve hybrid and smarter workspaces.