Winners of Kyocera Document Solutions South Africa’s Annual Service Awards 2019

31 October 2019

The awards are part of an annual global initiative to recognise and honour excellence among the company's service technicians.

From left: Werner Engelbrecht, General Manager from Kyocera SA; in first place, Anton Nell from MPU Copiers; Paul Wendlandt, Customer Services Support Manager from Kyocera SA; in second place, Christopher Wait from Omni Technologies; Lee Ann Kellner, Channel Sales Manager from Kyocera SA; in third place, Chris Schutte from Kokstad Copiers; Angelo Williams, Product Technical Trainer from Kyocera SA; Sharon Peché, Marketing and Communications Manager from Kyocera SA.

Kyocera Document Solutions South Africa’s Service Awards are part of an annual global initiative to recognise and honour excellence among the company's service technicians.

Each year, Kyocera's certified technicians are encouraged to enter by taking an online exam to test their skills and knowledge of the company’s hardware and software products. The top service technicians travel to Midrand and undergo further theoretical and practical exams ahead of the awards ceremony.

This not only ensures that Kyocera’s certified service technicians know what they are talking about, it also creates a healthy spirit of competition that encourages them to stay at the top of their game. 

“Every business, regardless of its size, needs effective support, services and systems to gain productivity and stay competitive,” says Paul Wendlandt, Customer Services Support Manager for Kyocera Document Solutions South Africa. “They do not want to purchase a product and never see the partner again. They want top-of-the-line products and the back-up, support, skills and expertise that can only come from working with skilled and certified technicians.

“Partnering with trained technicians is important to Kyocera as we have a reputation as a company that creates long-lasting solutions for businesses,” Wendlandt adds. “It is an important differentiator that our technicians can service and repair a business’s machinery to provide many more years of satisfactory use.”

The local Service Awards ceremony was held on Tuesday, 22 October 2019 at Little Tuscany in Bryanston. The winners were announced as follows:

Top service technicians

1st place: Anton Nell, MPU Copiers

2nd place: Christopher Wait, Omni Technologies 

3rd place: Chris Schutte, Kokstad Copiers 

In no particular order

Alan Benefeld, Page Automation

Cian Conradie, Universal Office Automative

Donavan Johnson, NRG Office Sol 

Jacob Mphuthi, Copystar 

Justin Hurter, Copy Link 

Marcelino Johnson, Nasatech 

Nikhil Lalman, North Holdings 

Tjaart Bekker, URB ICT 

Warren Diergaardt, Pansolutions Holdings 

Top 3 partners

Universal Office Automative Solutions (Best Service Team)

Nasatech

North Holdings

As the winner, Anton Nell from MPU Copiers will fly to Europe to compete against other regional winners in the EMEA Annual Service Awards, which takes place at Kyocera’s European headquarters later this year. The top three achievers of the European Service Awards earn themselves the prestigious and sought-after all-expenses-paid tour of the Japanese headquarters and visits to factories in the Far East.

“Well done to all those who participated in the competition. The results were of a very high standard again this year. We wish our winning service technician the best in the international competition, and we are hopeful that we will bring this prestigious accolade back to SA,” concludes Wendlandt.



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