Kyocera Document Solutions South Africa provides businesses with content management solutions that comes with powerful capabilities, from; capture, electronic forms, e-signatures, workflow, records management and security— Enterprise Content Management allows organizations to securely manage and share documents, videos, photos and other content.
Many organisations face significant challenges when it comes to storing, managing and accessing company information and content. The global COVID-19 pandemic has only accentuated the value of instant, digital access to information. ECM can solve these challenges.
ECM refers to the tools, technology and processes that enable organisations to digitally manage all their content, centrally and securely. This eliminates information silos and provides employees with timeous access to relevant information, while still offering individual business units the flexibility to react quickly to changing conditions.
Organisations across a variety of industries are reaping the considerable benefits of ECM, including enhanced operational efficiencies, decreased cost of compliance and improved customer service. The significant impact on a company’s bottom line comes from automating the back-office processes that keep staff from focusing on customer-facing opportunities.
Organisations are much more productive when they minimise paper clutter, as well as the waste and high costs of paper documents involved in their business processes. An ECM solution can work to streamline document workflows in the following ways:
By implementing an ECM solution, companies gain a shortcut to greater profitability without the complications and costs of other approaches.
Identifying clear workflows, enables organisations to reap the rewards of ECM (Content Services). These technologies allow companies to automate workflows, leaving the most laborious, time-consuming and monotonous tasks to be carried out almost instantaneously and automatically, while enabling employees to better apply their time to more profitable activities.
The benefits of ECM (Content Services) include:
ECM (Content Services) is made up of various components that all work together holistically to improve the way your organisation manages content. It will affect the way documents are managed right across your organisation, so it will change the way people work.
If your organisation is new to ECM or slow to adapt to new technologies, tools, and processes, it may be a challenge to get buy-in across the company. Doing so, however, is critical. That’s why, before you start to look for an ECM solution, you should understand what this involves.
Making the switch from manual to automated processes requires a significant change in employee behaviour, brought about through appropriate investments in training, adoption marketing and change management.
Some of the engaging tools companies can use to smooth the transition include:
ECM enables your organisation to become smarter and more efficient than your competitors. Instead of thinking of ECM as just a document storage solution that makes searching and finding them quick and easy, think of it as a way to manage documents throughout their entire workflow cycle – from creation to disposal.
Here are some questions to consider before making a decision on the right solution for your business: